Payment of 100GB , but only 10GB shown in my BOX APP

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Box User

• June 17, 2023 05:45
• Edited

Pls let me know the reason WHY i only got 10GB (shown in APP) when after I already paid the upgraded 100GB charges, very angry!

Remarks~
BOX SUPPORT - no support no service!
no hotline to call, no email to send that’s very bad services than dropbox a lot! 

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• 

  Rona

  • June 19, 2023 22:38

  Hi there, 

  Welcome to Box Community and glad to assist! 

  It appears that you're already working with our Billing team to address your query. Please keep an eye to your email and we'll keep in touch. 

  Thanks for posting! 

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