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Unable to set a password (Account created via Google)

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George Miranda

Hello. I created my account via Google and now when I try to set a password, I get an error message telling me one cannot be set.

I cannot access a folder shared with me unless I have a password that meets the sharer's standards. Please help. I'm stuck without being able to set a password.

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3 comments

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  • Rona

    Hi George, 

    Welcome to Box Community and glad to help! 

    To help with your login issue, I created a new ticket and a member of our team will be in touch. Please keep an eye to your email. 

    Thanks for posting! 

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  • Zach Glick

    I ran into the same problem. Is there a solution? 

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  • Jack Carr

    I have the same issue

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