Admin Access

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Brian Anderson

• June 21, 2023 23:44

Need to open a ticket to change administrator who is no longer with our organization

 

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  Rona

  • June 23, 2023 22:17
  • Edited

  Hi Brian, 

  Welcome to Box Community and glad to help! 

  Only the current Admin has the ability to change the Administrator in their Box instance. Currently, you're signed up to an individual account and I recommend to reach out to the account's main Admin instead. 

  Thanks for posting! 

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