sync issues

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Box User

• June 22, 2023 23:34

Help my video I took on 6/22/2023 is not syncing to Box on the APP.  It keeps saying "error uploading unsuccessful."  I don't want to lose this video, can someone help me? 

Thank you!

Monica 

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• 

  Rona

  • June 30, 2023 23:01

  Hi Monica, 

  Welcome to Box Community and glad to help! 

  To help narrow down your sync issue, 

  • Kindly verify your Operating System and your current Box version. 
  • How many files are affected? 
  • Any steps you've already taken to try to fix this on your own? 

  Looking forward to hear back from you! 

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