payment issues

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Chandra Sekhar

• June 24, 2023 14:59

 

Ref : Account ID 5576302

this below error i am getting when trying to upgrade

 

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com

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• 

  Rona

  • June 27, 2023 00:01

  Hi Chandra, 

  Welcome to Box Community and glad to help!  

  You may contact our Billing team using billing@box.com and a member of our team will reach out as soon as possible to assist you. 

  Thanks for posting! 

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