creating support case

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Anna Molyneaux

• June 25, 2023 19:46

advised that Box did not update when installing OS update;  I've sent logs and was redirected to the community forum to create a support case.  What happens next, as I don't seem to have created anything!!

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  Rona

  • June 27, 2023 22:09

  Hi Anna, 

  Welcome to Box Community and glad to help! 

  I opened a  new ticket so our Support team could assist. We will be in touch through email and please keep an eye out. 

  Thanks for posting! 

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