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Garry George

• June 26, 2023 09:23

Your logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

I'm creating a support case with this post.

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  Melissa Ruscitti

  • June 26, 2023 11:08

  Is this following the Ventura 13.4.1 OS update? Having the same issue. Support ticket created as well. 

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  Garry George

  • June 26, 2023 13:50

  Yes

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  Rona

  • June 27, 2023 22:19

  Hi Garry, 

  Welcome to Box Community and glad to help! 

  I opened a  new ticket so our Support team could assist. We will be in touch through email and please keep an eye out. 

  Thanks for posting! 

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