Box Folder Invite

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Erin Van Osten

• June 27, 2023 23:47

Been sent a folder invite multiple times. When I click on the accept invite button it opens a new Box tab but I can't access the folder. Theres no error. The folder just doesn't show up. 

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  Rona

  • June 28, 2023 23:49

  Hi Erin, 

  Welcome to Box Community and glad to help! 

  If you are having trouble accessing a file or folder that has been shared with you, verify that you are signed in to the same Box account that the collaboration invite was sent to.

   

  Hope it helps! 

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