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  • Rona
    • Edited

    Hi Lauren, 

    Welcome to Box Community and happy to assist!

    By any chance, are you uploading file(s) in your collaborated folder? Please have the folder owner to check his/her storage allocation to make sure that she/he has enough storage to store more files in Box. 

    For further assistance, you may also open a new ticket via https://support.box.com/hc/en-us/requests/new. 

    Thanks for posting! 

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