accounts merged

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Scott Burnham

• June 30, 2023 20:06

I have an existing account with Organization A.

Organization B sent me a message telling me to "Accept Invite"

When I click on it it goes to the Organization A files and there is nothing there from Organization B.

 

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  Rona

  • July 05, 2023 23:04

  Hi Scott, 

  Welcome to Box Community and glad to help! 

  Could you accept the collaboration invite this way? If you couldn't locate the shared folder, please reach out to the owner and request for a new invite. 

  Hope it works! 

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