Changed my password lost all my connections.

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Adam Mc

• July 01, 2023 09:44

I had to change my password because I forgot it whilst I am away from my computer, and it just disconnected my 1000+ connections. How can I undo this? can support help? I cant access my PC';s to fix this until im home from my holiday, but its effecting our business :(

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  Adam Mc

  • July 01, 2023 09:52

  I just read that if you contact support fast enough they can reverse the disconnection and put it back to how it was BEFORE the password reset! Please help! Feel free to call or email

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  Rona

  • July 13, 2023 21:19

  Hi Adam, 

  Welcome to Box Community and glad to help! 

  I'm afraid we can't undo or reverse your change of password. 

  Let us know in this forum if you have additional questions. Stay well! 

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