Unable To Upgrade

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Frank Reaney

• July 04, 2023 11:09

Hello,

Just tried to upgrade to Personal Pro and I got an error message saying my account needs further verification and I needed to submit a ticket.  Why did I get this message?  

 

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  Rona

  • July 04, 2023 16:25

  Hi Frank, 

  Welcome to Box Community and glad to help! 

  For assistance, you may reach out to our Sales team through box.com/pricing. 

  Thanks for posting! 

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