My Account is empty

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Hoàng Bảo Huy Nguyễn

• July 05, 2023 23:41

Dear BOX team, 

I try to login my account but it's empty! It require me to set up my phone number but it didn't work. I also try different browser and delete extensions on chrome but it's still not working. 

Please help! My Account still works few months ago.

I already saw one of your conversation about this case but there is no clear answer or support. 

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  Rona

  • July 06, 2023 22:18

  Hi there, 

  Welcome to Box Community and glad to help! 

  Are you able to authenticate and login to your Box account?

  We'd love to further assist! 

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  Box User

  • July 14, 2023 09:44

  Same problem with me. 🤔

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