Invitation couldn't be sent to a particular user. Received collaboration error

Answered

Follow

New post

Tim Bradbury

• July 07, 2023 18:26

receive error when trying to invite a person to join. Others from the same organization with same email were invited without issue.

0

• 

  Rona

  • July 07, 2023 22:44

  Hi Tim, 

  Welcome to Box Community and glad to help! 

  Could you attach a screenshot of your error inviting your collaborator? 

  We'd love to further assist! 

  0

  Comment actions Permalink
• 

  Tim Bradbury

  • July 10, 2023 10:29

  HI, see image. Only one person in our association receives this error

  0

  Comment actions Permalink
• 

  Danielle Rivas

  • July 11, 2023 22:54

  I am having the same exact issue and with someone that we have collaborated with in the past.  I am interested to learn of the outcome here and what I can do to fix the same issue.  Thank you!

  0

  Comment actions Permalink
• 

  Executive Director

  • September 12, 2023 15:54

  I am having the same issue! When I go into the Settings of the folder it does not allow me to change the Invitation Restrictions. Please help!

   

  0

  Comment actions Permalink
• 

  Skye Addicks

  • January 31, 2024 16:08

  Was this ever answered? I am having the same issue right now.

  0

  Comment actions Permalink

Please sign in to leave a comment.