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Invitation couldn't be sent to a particular user. Received collaboration error

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Tim Bradbury

receive error when trying to invite a person to join. Others from the same organization with same email were invited without issue.

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  • Rona

    Hi Tim, 

    Welcome to Box Community and glad to help! 

    Could you attach a screenshot of your error inviting your collaborator? 

    We'd love to further assist! 

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  • Tim Bradbury

    HI, see image. Only one person in our association receives this error

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  • Danielle Rivas

    I am having the same exact issue and with someone that we have collaborated with in the past.  I am interested to learn of the outcome here and what I can do to fix the same issue.  Thank you!

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  • Executive Director

    I am having the same issue! When I go into the Settings of the folder it does not allow me to change the Invitation Restrictions. Please help!

     

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  • Skye Addicks

    Was this ever answered? I am having the same issue right now.

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  • 天野 祐輔

    I'm in the same situation (I'm the one receiving the invitation).
    Only some members of the same domain are experiencing the same screen error.
    Is there any way to resolve this?

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