2FA phone number changed

Answered

Follow

New post

Millie Sturgeon

• July 08, 2023 09:58

My other account is inaccessible due to a 2FA phone number change. How do I contact support?

0

• 

  Rona

  • July 10, 2023 19:07

  Hi Millie, 

  Welcome to Box Community and glad to help! 

  In order to address your 2FA inquiry, please contact us using your affected email account.

  We'd love to further assist! 

  0

  Comment actions Permalink
• 

  Millie Sturgeon

  • July 10, 2023 21:48

  I can’t do that because it’s a forwarding address and it can’t send emails.

  0

  Comment actions Permalink
• 

  Millie Sturgeon

  • July 10, 2023 22:03

  I also just tried to email you about it and got a response saying you don’t provide direct support for individual plans.

  0

  Comment actions Permalink

Please sign in to leave a comment.