Box Sign Glitch

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Jordan Holesinger

• July 10, 2023 18:50

We have learned that when sending large documents for signatures, there is a glitch when clients are scrolling through the pages to sign. Box will either take a while to scroll, will jump three pages, or will take them to the last page. Is there a way to remedy this so clients can still be sent large documents and review the documents? 

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  Rona

  • July 13, 2023 20:47

  Hi Jordan, 

  Welcome to Box Community and glad to help! 

  To assist with your Box Sign issue, I opened a new ticket and a member of our team will contact you through email. 

  Please keep an eye out and stay well! 

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