Please cancel the two-factor authentication

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自然応用科学　管理者

• July 12, 2023 01:08

Some  employeer cannot access his Box account because wre can't  conofirm 2fa number.  

We've tried change our settings but cannnt canceled 2fa .

 I want to canncel specific account  2fa 

 Any help would be much appreciated.

Thank you

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• 

  Rona

  • July 14, 2023 21:21

  Hi there, 

  Welcome to Box Community and glad to help! 

  I opened a new ticket and a member of our team will contact you through email. 

  Please keep an eye out! 

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