Admin console is not available

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小瀬 央萩

• July 13, 2023 03:03

I have recently signed up for the free plan of Box and have been trying to access the admin console to administer my account and settings. However, I cannot locate the admin console from my account and unable to access it.

I would greatly appreciate your prompt attention to this matter and your assistance in resolving this issue. I apologize for any inconvenience caused and thank you for your support in resolving this problem.

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• 

  Rona

  • July 13, 2023 20:34

  Hi Hisagi, 

  Welcome to Box Community and glad to help!

  Currently, Admin Console is an available feature for our Business Plans. And feel free to contact our Sales team (https://www.box.com/pricing/business) if account upgrade is in consideration. 

  Thanks for posting! 

   

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