Please cancel the two-factor authentication.

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山田　麻紀子

• July 13, 2023 05:33

I have enabled two-factor authentication.
　　However, I don't know how to remove the two-factor
       authentication anymore.
       I can't log in using two-factor authentication, can you please remove the         two-factor authentication setting?

　・Target email address：
　・The last date your account was successfully logged in to：
　・The date of account creation：
　・Primary email address on file for the account：
　・Specific names of one or more files owned by the account：

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• 

  Rona

  • July 13, 2023 20:37

  Hi there, 

  Welcome to Box Community and glad to help!

  To assist with your login inquiry, let me open a new ticket and a member of our team will contact you through email. 

  Please keep an eye out and stay well! 

  -1

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  Brianna Rodrigues

  • November 06, 2023 19:24

  Hello I need help with the same problem

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