I want to Upgrade to a premium account and it wont let me.

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Volker Kresser

July 13, 2023 16:56

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

I read in a different post answered by the BOX team to go to https://www.box.com/pricing.

This does not work either.

You guys make spending our money on your product so unbelievably hard. Please help.

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Rona

July 13, 2023 19:07
Hi Volker,

Welcome to Box Community and glad to help!

To upgrade your Box account, please contact our Sales team through https://www.box.com/pricing.

Hope it helps!
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Volker Kresser

July 13, 2023 19:13
No, it does not. I literally said that this does not work in my first post.

How can I upgrade my BOX account?
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Rona

July 13, 2023 20:39
Hi Volker,

Thanks for letting us know!

Please submit a contact form at this page: https://www.box.com/quote/

Hope it works!
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