Need assistance for Owner Level

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  • Rona

    Hi Robert, 

    Welcome to Box Community and I'm here to assist! 

    Please note that this is a public forum and proactively posting your email address and contact number along with your Community post is highly discouraged. This is to keep your personal details private and secured. 

    Meanwhile, if you prefer to speak or chat with Product Support please open a ticket through this link: https://support.box.com/hc/en-us/. 

    Also, you should take ownership of your Enterprise account's folders to keep yourself as its owner. 

    Thanks for posting! 

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