Cant upgrate my account

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Jean-François chassé

• July 16, 2023 02:50

Cant see the document and i try to upgrade my personnal account to a buisiness and when a try to pay its dont work 

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  Jean-François chassé

  • July 16, 2023 03:03

  There was an error processing your request.

  Your account needs further verification, please submit a ticket at support.box.com.

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  Rona

  • July 17, 2023 22:39

  Hi Jean, 

  Welcome to Box Community and glad to help! 

  You may reach out to our Sales team for assistance. There are a couple of ways to get in touch with our Sales team:

  1. You can give them a call directly at 1.877.729.4269 ext. 1
  2. Submit a contact form at this page: https://www.box.com/quote/
  3. View package options and live chat sales (available during US business hours) at this page: https://www.box.com/pricing/

  Hope it helps! 

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