Error parsing private key for Box Devoloper Edition.

■ Current situation
We are developing a system using Java on Microsoft Azure AppService.
I'm developing a feature that uses the Box API in a system I'm developing.
Box API authentication is done by JWT using SDK,
When executed, it becomes "Error parsing private key for Box Developer Edition." and cannot be authenticated.

The current firewall settings are opening ports from Azure to Box,
The port from Box to Azure is not open.

■ Questions
Is it necessary to open ports from Box to Azure when using the Box API?
If so, please let me know the required port number and target Box IP address.

Rona

July 17, 2023 22:34

Hi there,

Welcome to Box Community and glad to help!

We are thrilled to share that the all new Box Developer Community site is live! You may go over to our new forum here.

https://support.box.com/hc/en-us/articles/17528461171347-New-Box-Developer-Community-June-2023-

Thanks for posting!

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