cannot log in on older computer

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Box User

• July 16, 2023 16:35

I opened up an older Mac , all working but refused to recogise my password .

Tried passwork reset at least 3 times .Every time an error code 7 .

Cannot log in via iphone or macbook pro now.

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• 

  Rona

  • July 17, 2023 22:25

  Hi there, 

  Welcome to Box Community and glad to help! 

  In regards to your login issue let me create a new ticket. A member of our team will be in touch and please keep an eye out. 

  Thanks for posting! 

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