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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    If it's in a collaborated folder you're attempting to upload your files into. Kindly reach out to the folder owner to modify your permission. Meanwhile, if it's something else, you can reach out to our Product Support team for assistance using https://support.box.com/hc/en-us/requests/new. 

    Thanks for posting! 

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