Account Access

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Rashad Smith

• July 19, 2023 15:44

Hello! I need assistance gaining access to my original Box account. About a week ago, I was forced to log back into my account after an update. The company I work for (MAA) had my original account listed under an alternate email name. I am know unable to access my original account with my credentials and I’m afraid of losing almost 3 years of data. Can someone please assist?

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  Rona

  • July 19, 2023 19:32

  Hi Rashad, 

  Welcome to Box Community and glad to help! 

  I  opened a new ticket and a member of our team will get in touch via email. Please keep an eye out. 

  Thanks for posting! 

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  Rashad Smith

  • July 19, 2023 19:49

  Thank you!

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