Disk is full and cannot open files
AnsweredI cannot open any files on the app both on my computer and phone. It comes up blank. When I try to save to it, it reads i cannot save at this time. We I try to open up an excel file it reads disk is full.
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Hi Jay,
Welcome to the Box Community, I'm happy to help!
This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.
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