Folder naming convention from folder created from Salesforce

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James Smith

• July 20, 2023 17:41

How do I change the naming convention of Box folders that are triggered through Salesforce? The template name is currently a record's ID rather than the name, which is more easily identifiable for my users.

Ex: Folder name is currently "Aooox10000789HHooW" rather than "Hollow Road Project"

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  Rona

  • July 21, 2023 20:38

  Hi James, 

  Welcome to Box Community and glad to help! 

  I opened a new ticket and a member of our team will get in touch through email. Please keep an eye out. 

  Thanks for posting! 

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