Please help me I need a refund

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Vaibhavi Joshi

• July 21, 2023 02:12
• Edited

I am new to box. I accidentally bought annual business subscription for 3 people and I don't even need it for one. I don't know what I bought or clicked but I somehow charged me $575.64. Please refund me I cannot afford this. I thought I was buying a free 14 day trial but I don't know how I got charged this much money.

Also I tried to cancel my account but I don't know if this will refund me. Please help.

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• 

  Rona

  • July 21, 2023 20:47

  Hi Vaibhavi, 

  Welcome to Box Community and glad to help! 

  I can see that you're already working with a member of our team to address this query. Please keep an eye out and we'll stay in touch. 

  Thanks for posting! 

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