Can't find Access Stats anymore

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Max Adams

• July 21, 2023 20:03

URGENT

In the past I could select "Access Stats" and find out who and when a file was downloaded.  The function to do this has disappeared.  Where is it now?  I am an enterprise user.

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  Rona

  • July 24, 2023 20:24

  Hi Max, 

  Welcome to Box Community and glad to help! 

  Note: 

  Tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner, co-owner, or editor of the file. If the "Hide collaborators and their activity from non-owners" setting is turned on for a folder, owners and co-owners still see file activity, but editors do not. See Managing Collaborators for more information.

  In reference to this, please see this article. 

  Hope it helps!

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