Folders are missing.

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Jenny Adams

• July 24, 2023 13:54

Some of my folders are missing. I can see where the folder is there but when I try to go into the folder it gives an error message as though it's no longer there. I do not have any deleted files and I positive I did not delete any folders. Is there anyone else experiencing the same issue? 

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  Rona

  • July 28, 2023 20:41

  Hi Jenny, 

  Welcome to Box Community and I'm here to help! 

  When you open the folder, are you seeing the files as well? Also, what is the error message you're receiving? 

  You may attach a screenshot of your error in this forum. 

  We'd love to further assist! 

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