Cancel my subscription

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Shahram Zarshenas

• July 24, 2023 17:47

I tried to cancel my subscription before my trial ended, but it wouldn't let me, and was charged. I would like to cancel my account and be refunded the charge. 

I couldn't find a way to cancel the account under the account settings. Please cancel it for me - 

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• 

  Rona

  • July 25, 2023 21:22
  • Edited

  Hi Shahram, 

  Welcome to Box Community and glad to help! 

  We do not recommend posting your personal data in this  public forum such as your email address. This is to keep your data private and secured. 

  Meanwhile, you may proceed and contact our Cancellation team through cancel@box.com for better assistance. 

  Thanks for posting!

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