recover permanet files

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Box User

• July 26, 2023 13:58

i have mistackly delete files from trash please recover my oldest file

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  Rona

  • July 28, 2023 20:30

  Hi there, 

  Welcome to Box Community and glad to help! 

  Please note that this recovery grace period (when a file/folder got deleted from trash) does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan. 

  Going forward, here's our pro tips in managing your deleted items: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash. 

  Thanks for posting! 

   

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