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  • Rona

    Hi there, 

    Welcome to Box Community and I'm glad to assist! 

    Looks like you're on a free personal account. Are you using an alternate (paid) Box account to log in with SSO? 

    Looking forward to hear back from you! 

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  • Lasni Rajapaksha

    Hi Rona,

    Thanks for responding.

    No, we are using a developer account for this development work.

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