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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To continue the conversation with the global team, please reply to this forum in English or refer to the following FAQ.

    Support windows and FAQ (Japanese)
    https://cloud.box.com/v/supportandfaq

    For customers that require support in Japanese and/or within Japanese business hours, you will need to re-submit your ticket through a Reseller in Japan. 

    If you are interested, please Contact Us from the following web page.

    Contact Us
    https://www.box.com/ja-jp/about-us/contact-us

    Hope it helps! 

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