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Box User

• July 29, 2023 03:29

If I am using account that does not have reports, can I upgrade that account? Will I be able to see historical data is the reporting start on the day I upgrade

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  Rona

  • August 01, 2023 23:21
  • Edited

  Hi there, 

  Welcome to Box Community and I'm here to help! 

  You may reach out to our Sales team (https://www.box.com/pricing)  to assist with your account upgrade. Additionally, Box reports is not retroactive, and you can only extract data (using reports) after your upgrade onwards. 

  Thanks for posting! 

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