Monitoring of Box (SaaS) and Recommendation

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Mun

• August 01, 2023 02:30

We are planning to monitor the status of Box (SaaS) using a monitoring tool.
・What should be monitored?　(i.e. case of URL-monitoring、 https://app.box.com)
・ Please let me know if there are any recommended monitoring items and value.
・If an incident (Outage, Critical, etc.) occurs in the Box environment, will it be notified by email?Is the email format HTML or TXT? (Is it possible to specify the TXT format?)

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  Mun

  • August 03, 2023 05:55

  Addition.
  I would like to receive a sample email if possible.
  
  

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  Mun

  • August 08, 2023 01:29

  HI,support forum!

  I would appreciate it if you could check this below issue and help me, ASAP.

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  ・If an incident (Outage, Critical, etc.) occurs in the Box environment, will it be notified by email?Is the email format HTML or TXT?

    (Is it possible to specify the TXT format?)

  ・I would like to receive a sample email if possible.

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  Rona

  • August 30, 2023 20:12
  • Edited

  Hi Mun, 

  Welcome to Box Community and glad to help! 

  For any outages or known issues within Box it will be posted in this page instead. I'm afraid we don't send out emails for this. 

  Thanks for posting! 

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