Cannot open Microsoft Excel from a browser in the application.

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小泉 光愛

• August 01, 2023 05:53

When I click and select Open, Microsoft Excel to open a Microsoft Excel file from my browser, I get a popup that says "You are launching an application", However, the Excel application is not actually launched.

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  Rona

  • August 30, 2023 20:03

  Hi there, 

  Welcome to Box Community and glad to help! 

  We can only provide support in English language through this Community forum. Please resubmit a screenshot of your error in English language to get a closer look. 

  We'd love to further assist! 

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  小泉 光愛

  • September 04, 2023 04:24

  Thank you for confirmation.

  The screenshot says "Starting the application. 'Filename.xlsx' is opening in Excel. Saving the file saves your changes directly to Box. ”, but Excel does not start.

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  小泉 光愛

  • March 26, 2024 04:17

  We look forward to hearing from you regarding the above inquiry.

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