This file exceeds your plan’s upload limit. Upgrade now to store larger files.

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Renée Anne Damstra

• August 01, 2023 17:29

What is the maximum size then and why are other video files with even more gb uploaded in the same file?

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  Rona

  • August 03, 2023 23:16
  • Edited

  Hi Renée, 

  Welcome to Box Community and I'm here to help!  

  The maximum file size limit for uploads to Box varies depending on your account type:

  • Free personal: 250 MB
  • Starter: 2 GB
  • Business: 5 GB
  • Business Plus: 15 GB
  • Enterprise (and Digital Suites ): 50 GB
  • Enterprise Plus: 150 GB

  For more details, please refer to our pricing comparison page. \

  (https://support.box.com/hc/en-us/articles/360043697314-Understand-the-Maximum-File-Size-You-Can-Upload-to-Box)

  Hope it answers your question! 

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  Renée Anne Damstra

  • August 07, 2023 09:29

  Ok this is somewhat helpful but the problem is I am invited by an organisation who can at least upload files above 1 GB. When I upload the same files this did not use to be a problem but since a week or two I can't upload them anymore because the file apparently exceeds the maximum size limit. Others can however still add so how to solve this? I am logged in with the same account and have not changed anything.

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