Can't upgrade account

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Jamie

• August 02, 2023 19:39

After putting in my credit card information I get this result:

There was an error processing your request.
Your account needs further verification, please submit a ticket at support.box.com.

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• 

  Rona

  • August 03, 2023 21:59

  Hi Jamie, 

  Welcome to Box Community and glad to assist! 

  Please reach out to our Sales team to assist with your account upgrade. 

  1. Submit a contact form at this page: https://www.box.com/quote/
  2. View package options and live chat sales (available during US business hours) at this page: https://www.box.com/pricing/

  Thanks for posting! 

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