Access BOX through Edge

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鈴木 博昭

• August 03, 2023 06:21

a person in my company can not access BOX through edge. It makes only white screeen after login with ID and pass wword. 

Please let us though the solution.

 

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• 

  Samuel Holmes

  • August 04, 2023 03:48
  • Edited

  a person in my company can not access BOX through edge. It makes only white screeen after login with ID and pass wword.  You can also go on official site. 

  Please let us though the solution.

  Go to Edge settings, select "Privacy, search, and services," and choose "Choose what to clear." Clear browsing data and try again. And Some extensions may conflict with BOX. Disable them and attempt to access BOX again.

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  Rona

  • August 04, 2023 15:35

  Hi there, 

  Welcome to Box Community and glad to assist! 

  A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email. 

  Thanks for posting! 

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  鈴木 博昭

  • August 06, 2023 22:32

  Thanks Samuel

  We solved the issue with your solution.

  Regards

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