Box won't update

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Box User

• August 03, 2023 13:27

Box fails to update.  It said to contact support, which sent me here (looks like there is no way to initiate a "ticket").  I have sent the logs.

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  Ian Dickerson

  • August 07, 2023 17:48

  Me too!

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  Rona

  • August 30, 2023 22:24
  • Edited

  Hi there, 

  Welcome to Box Community and glad to help! 

  Are you updating your Box desktop application? If yes, can you confirm your current Box version and Operating System? 

  Also, if there's an error message please grab a screenshot and attach it in this post.

  We'd love to further assist! 

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