Reset Administrator

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Jim Nantell

• August 03, 2023 20:22

The Account Administrator left eh organization 18 months ago.  Although I am listed as a co-administrator, I can't access all files and I can't change the name of the Administrator.   Who can I talk with to get that changed?

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  Rona

  • August 04, 2023 19:03

  Hi Jim, 

  Welcome to Box Community and I'm here to help! 

  It appears that you're now working with our Product Support team through email. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

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