Billing and Refund Request Urgent

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Neesha Tambe

• August 04, 2023 03:07

I was forced to use a trial to view a deck. I finally noticed Box has been charging me everymonth even though I used the platform one time. I am requesting a cancellation of my account and refund of my money back to my card as soon as possible.

Thank you.

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• 

  Rona

  • August 09, 2023 23:12

  Hi Neesha, 

  Welcome to Box Community! 

  Looks like you've already worked with our team to address your payment query. Let us know in this forum if you have questions and we'd love to assist.

  Thanks for posting! 

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