Can not change Administrator Privilege to other user

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システム管理者

• August 07, 2023 00:49

I changed Administrator Privilege to other user on the User and Group. Then Approval email come and login. But Administrator is not changed. How can I change Administrator to others?

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  Ann

  • August 07, 2023 20:20

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and our representative is now investigating, please continue working with them and check your email for updates.

  Have a good one!

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