Mobilecl device issue

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Box User

• August 12, 2023 07:22

I have recently changed my mobile device, since then I am unable to confirm 2FA. My primary organisation IT indicated to contact box support

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  Rona

  • September 06, 2023 19:47
  • Edited

  Hi there, 

  Welcome to Box Community and glad to help! 

  Looks like 2FA is not enabled to your Box account. Are you still experiencing issue with 2FA? 

  We'd love to further assist! 

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