Box drive not installing in Parallel desktop- Windows 11

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RANAJAY SAHA

• August 13, 2023 19:48

Hello, I am using a Macbook M2 Pro and trying to install box drive on Windows 11 through Parallel desktop 18. I am constantly getting an error saying windows needed to restart. Please help.

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  Rona

  • August 18, 2023 23:49

  Hi Ranajay, 

  Welcome to Box Community and glad to help! 

  To help address this issue kindly reach out to your internal helpdesk team for assistance. If they need Product Support team to step in, they will be the one to submit the case in your behalf. 

  Thanks for posting! 

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  Pär Samuelsson

  • September 07, 2023 13:57

  I have the the same problem with parallell and M2 pro together with Box, it is not possibly to start box.  Is there a solution?

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  Jay Hawthorn

  • November 30, 2023 16:42

  Same issue and have battled this all day.  What is the resolution, please?

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  Urs Senn

  • December 10, 2023 16:22

  Same issue on a M3 Max with Parallels Version 19.1.1 (54734).

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  酒井 和章

  • March 12, 2024 00:33

  Same issue on a M2 Mac book air with Parallels Version 19.0.0(54570).

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