Not recieving confirmation email

Answered

Follow

New post

Paul Watts

• August 14, 2023 10:34

email not receiving an email confirmation. 

 

Checked Spam and Junk folder and still not getting then confirmation email.

 

 

0

• 

  Rona

  • August 15, 2023 20:58
  • Edited

  Hi Paul, 

  Welcome to Box Community and glad to help! 

  Did you log in to the Community site using the affected email? If yes, it appears that your email address is not in suppression list and instead you may run the following to fix your issue with email notifications. Meanwhile, you may go ahead and generate a new link. 

  Hope it helps! 

  0

  Comment actions Permalink
• 

  Paul Watts

  • August 16, 2023 07:32

  Hi Rona,

  Tried all the options in the link but still not getting any emails from box. 

  I did a password reset but not receiving the link for the password reset.

  Is there any other way to check on this ?

   

  0

  Comment actions Permalink

Please sign in to leave a comment.