Switch from authenticator to personal code?

Completed

Follow

New post

Pia Willeberg

• August 16, 2023 13:13

If you lost the authenticator on your phone (droped in the toilet) how do you then login to BOX with your email and a personal code?

0

• 

  Rona

  • August 17, 2023 21:33
  • Edited

  Hi Pia, 

  Welcome to Box Community and glad to help! 

  Let us help you disable it in order for you to log in to your Box account. 

  We've created a new case and a member of our team will contact you through email and please keep an eye out. 

  Thanks for posting! 

   

   

  0

  Comment actions Permalink

Please sign in to leave a comment.